Difference between VOIP and Regular Phone System

VoIP has revolutionized business communication around the world. While it shares a tone of similarities with traditional phone systems, it also comes with an equal measure of contrasts.

What’s the main difference between VoIP and regular phone systems?

It might be the efficiency that comes with over-the-internet calls. It might be the ability to cut across multiple devices. But those are not the real differences, or are they?

Here’s the real one. It’s all in the how, rather than in the why.

While VOIP (Voice over internet protocol) relies on an internet connection to place calls using packet switch technology, traditional phone systems use PSTN(Public Switched Telephone Network).

What’s are the similarities between the two?

There’s no denying that VoIP is the face of business communication today. In fact, a fair share of businesses are moving into the system every day. However, it doesn’t mean that VoIP is completely different from traditional phone systems.  In retrospect, we should just put it like this; VoIP is an upgrade of all forms of phone conversations.

The basics remain the same. Both VOIP and traditional phone systems, provide platforms for communication and sharing messages. Depending on your taste, need and preference, you can decide which works best for you.

We always have a penchant to gravitate towards products which give us the most satisfaction. Because we are all about improving, ditching traditional phone systems for VoIP doesn’t sound like such a large leap, does it? It definitely is. In fact, if you are all about growing your business, it should be your next big step

What does VoIP Do? It simply makes a difference in how you communicate with everyone. In fact, it simply makes the whole chain simpler, and easier to run.

What differentiates VoIP from traditional phone systems?

• Pricing

There are many differences between the VOIP and traditional phone systems. What really stands out is the fact that VOIP is considerably cheap than traditional phone systems.

This might come as a shock, as cutting edge tech products are always deemed to be a little pricy. Well, it’s not the case with VOIP. In some cases, VOIP is half as cheap compared to traditional phone systems.  In fact, some companies have saved upto 60% on phone bills by simply moving to VoIP phone service.

While long-distance landline calls will always remain expensive due to need of to keeping hundreds of circuits open during conversation, VoIP simply converts the voice frequency to data which can be transmitted over any internet line.

While traditional phone systems providers have tried to offer cheap services, they can’t manage to match those of VOIP. Service provider like Cebod Telecom, provides free unlimited calls within USA and Canada, unlimited user extensions and much more.

• Power and Internet needs

How much power does your phone take up? We all are out to cut the business cost, aren’t we?

Given that traditional phones are hardier and sturdier, they can survive power outages and disasters. A business that uses a VoIP phone system gets to enjoy better disaster recovery and resiliency when it comes to unexpected crashes. Unlike traditional landlines, VOIP services are monitored 24/7 and the transmission signals can be rerouted in a matter of seconds to ensure that you never miss or drop a call due to technical malfunction. Power outages, line disruptions, construct etc. are no match for this incredibly efficient system. Best of all, business can be conducted anywhere, anytime from your smart phone, tablet, laptop or even a desktop computer.

• Call Quality and Reliability

At the start, everyone thought that over the internet calls would be scratchy, messy and low-quality. Given that traditional phones have been here for decades, a new entrant into the niche would hardly keep up with the quality of calls. At least not if that new system is riding on the destructive power of the internet.

To most people’s surprise, the quality of communication over VoIP is great. It actually competes with landline phones quite well. Given that VoIP does not use any circuits, it means that the chances of hearing clicks and whirrs are inexistent. It also means that long-distance calls will have the same quality, as calls to the next building on the block. VOIP boast of having crystal clear HD call quality.

• Technology

Most people may think that VOIP is merely an upgrade from traditional phone systems. Nothing is further from the truth.

Traditional phone systems and VIOP ride on different forms of technology. VOIP uses the internet or internet enterprise LAN connection to convert and transmit messages (video and audio) as data. The analog calls are converted into digital information which is transmitted over the internet. Traditional phone systems, on the other hand, use circuit-switched technology where voice call travel through copper wires over PSTN (Public Switched Telephone Network). Businesses can definitely benefit from VOIP.

• Security

The only mode of linking for VoIP is the internet. This obviously has its advantages. However, it also comes with its downsides. VOIP is vulnerable to cyber-attacks. This is mostly bound to happen when the device has a public IP address. However, the system is safe when private firewalls and security protocols are developed.

With traditional phone systems, cyber-attacks can never happen as there is no connection to the internet. That doesn’t mean that landlines are fool proof. Phone tapping can always happen.

• Number of features

Traditional phone systems are limited to a few features. VoIP packs a punch of features. It also helps to state that VoIP keeps adding new features every other day.

What superior features does VoIP come with?

• Display of caller ID
• Diverting calls to other numbers.
• Data exchange in VOIP is digitally encrypted
• VOIP provides voice mail services
• Conference calling is also available, this greatly saves on costs.

Besides, VoIP is easily upgradable when compared to traditional phone systems. With VOIP all you need is to get new software and change your bandwidth. This is not the case with traditional phone systems, which demand the installation of new lines. You need workmen, lines, wires and more money to simply upgrade your phone system if you are stuck with traditional phone systems.

• Wrap up

If your aim is to keep up with the rapidly changing trends and make your business stand out, VoIP is definitely the way to go. It has its pros and cons yes, but it’s advantages far outweigh the disadvantages. While traditional phone systems provided ground for communication, their time is up. Call today to get free estimate!

Content Source: https://www.cebodtelecom.com/difference-between-voip-and-regular-phone-line/

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Difference between fixed and non-fixed VoIP phone numbers

In your search for the perfect Voiceover IP or VoIP, we are sure you came across fixed and non-fixed VoIP numbers. Before you decide on choosing one of them, it is important that you understand their differences. Otherwise, you may end up making the wrong choice.

In this article, we shall discuss each of them separately, shedding light on their pros and cons. This will give you a clear picture, thereby assisting your decision.

Fixed VoIP phone numbers

These are regular numbers that are linked to a particular address. The address could be a residential address or a company’s head office. But, it is mandatory to be linked to a physical location. You can liken these numbers to traditional numbers. They are also linked back to the telephony station.

The pros

1. They are safe and trustworthy. It is very hard for spammers to take advantage of fixed VoIP phone numbers.
2. Since they are reliable, having a fixed VoIP number will make you more trustable as a business.
3. Fixed numbers are dependable because they can be tracked back to a physical location. This comes in very handy during emergencies.
4. You can enjoy multiple features such as call flip, which are not possible in the case of non-fixed numbers.

The cons

1. The process to obtain one of these numbers can be lengthy.
2. They are generally expensive and if you make international calls, they can get even more expensive.
3. Even though they have multiple features, these features are not free.

Non-fixed VoIP phone numbers

Non-fixed numbers are the exact opposite of fixed numbers. These do not need any physical address and totally rely on the Internet. These are also called virtual phone numbers and Skype is one of the best examples. To get a non-fixed number, in most cases, an email ID will suffice.

The pros

1. They are usually free
2. They are easy to get
3. They are an excellent choice if you make a lot of international calls

The cons

1. They are not safe or reliable since they are easy to spam.
2. They are not reliable in case of emergencies.
3. They do not give you a professional reputation because they are not linked with a physical number.

Now that you understand how fixed VoIP phone numbers differ from non-fixed ones, you can choose according to your needs and preferences. If you have any questions, you can always contact us. 

Content Source: https://medium.com/@cebodtelecom2019/difference-between-fixed-and-non-fixed-voip-phone-numbers-293295aa3ff9

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How VoIP services have revolutionized business communication in 2019-2020

In the business world, it wouldn’t be wrong to say that 2019 has been the year of VoIP services so far. What’s more, we think 2020 will also be just as fruitful because Voice over Internet Protocol has indeed taken over business communications.

VoIP is nothing but a means of communication that uses the internet. Analog signals get converted into digital signals and are passed to the recipient over the web. So, there are no traditional phone lines here. This is a future-first technology that assures seamless business communications without elaborate monthly phone bills! Are you on the bandwagon yet? If not, you must read how VoIP services have revolutionized business communications so far.

They are very easy on the pocket

When compared to traditional phone lines, VoIP phone services are super affordable. The best part is that this still stands true when you make international calls. Imagine how much you would have to pay up for a traditional international phone call! Cost is, thus, one of the biggest ways in which VoIP has changed the way businesses communicate.

They are scalable

All businesses scale up or scale down. A year later, businesses won’t remain the same as today. Likewise, their requirements also change. Traditional phone lines cannot change accordingly, but VoIP services can! You can customize your plan based on your requirements, and a good VoIP provider will help you with the utmost ease.

They make communication simple

Whether it is internal communication, communication with the customer, or with key stakeholders, VoIP makes it seamless. There are no call drops, conferencing issues, or call waiting problems. Sometimes, such issues can break a business deal. Thankfully, businesses are no longer worried because they have now switched to VoIP!

They are portable

In our opinion, this is the biggest benefit that VoIP services offer. In today’s times, business deals happen all over the world, at different times. No business is tied down to a particular geographical location. Then, why should your phone lines be restricted? You can make calls using your VoIP services regardless of whether you are in the same office, city, country, or continent! All you need is an internet connection.

VoIP providers have multiple different plans for you to pick from. So, you can choose exactly what you require with the option of customizing them later if needed. Such flexibility was bound to change the way businesses communicate and it seems like 2019 brought about that change. We are sure this trend is here to last and the coming years are just as bright for VoIP phone services.

Content Source: https://www.cebodtelecom.com/how-voip-services-have-revolutionized-business-communication-in-2019-2020/

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How to Block Ghost Calls on VoIP

Ghost calls are an annoyance for anyone who uses VoIP phone systems. Also known as phantom calls, the handset will ring, and no message will be left. And if you pick up the phone there’s no answer, only dead silence.

They’re irritating and can be extremely time-consuming. You’ll be able to recognize them as they come from area codes like 100, 1000, or 1001. That’s because these numbers don’t exist. They originated from a phantom source.

So, what can you do about them?

Where Do Ghost Calls Come From?

The first thing that businesses think of is that someone is trying to mess with them. They’re not far from the truth. They come from something called automated port scanning.

Successfully port scanning can enable someone to make calls and bill them to the scanned number. The real caller remains hidden and isn’t billed for the calls they make.

The other reason why a ghost call may occur is due to the activities of telemarketers and debt collectors. They tend to use auto-dialers. Due to Federal regulations, these calls automatically cut out after a certain time, which is why you get that dead silence when you pick up the phone.

How to Stop Ghost Calls

There are things that your service provider can do, which is why if you’re the victim of ghost calls you need to notify your VoIP service provider immediately.

Change SIP Port

The end user can change the SIP port or phone adapter from the default 5060 setting to something else to stop a lot of ghost calls in their tracks. Before doing so, do check with your business phone service provider whether they can support the new port for SIP messaging.

Grandstream GXP2200- Account – Account 1 – SIP Settings – Local SIP Port

Grandstream GXP2160-Accounts – Accounts 1 – SIP Settings – Basic Settings – Local SIP Port

Block IP calls

Disable direct IP calls on your phone is also a great way to stop ghost calls.

Grandstream GXP2200- Advanced Settings – Call Features – Disable Direct IP Calls

Grandstream GXP2160-Accounts – Account 1 – SIP Settings – Security Settings – Accept Incoming SIP from Proxy Only

Use a firewall

By using a firewall you’ll be able to filter port scans from legitimate traffic sources. If you’re unfamiliar with firewalls, contact your internet provider for assistance or check the manual for your router/firewall.

Change your IP address
Changing your IP address is a temporary solution for stopping ghost calls. If you’re unable to change your IP address on your own, you can contact your internet service provider and request a new IP address.

Do Stop Ghost Calls

Don’t ignore ghost calls as they can cost you a lot of money in the long-term. It’s important to be proactive not reactive. Plan for ghost calls now and don’t become a victim later.

Has your business had problems with ghost calls?




Content Source: https://www.cebodtelecom.com/how-to-block-ghost-calls-on-voip/

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Barracuda Phone System Discontinued – Here’s an Alternative

Businesses were thrown into chaos recently when it was announced that the Barracuda Phone System, known as CudaTel, was being disconnected.

Understandably, businesses were worried about the potential disruption caused and about finding an alternate VoIP system that would work.

You need to replace Barracuda with something that’s going to offer you not only a similar service but a superior service.

Easy Migration with Cebod Telecom

Your first priority is to migrate to your new provider. With some VoIP systems, this can be difficult due to alleged compatibility issues.

But Cebod Telecom makes this easy. A lack of support during migration is how VoIP providers lose customers from day one.

Your business will be fully supported as it is migrated from Barracuda to Cebod. You’ll be introduced to the process and guided through every step so you can be operational with a minimal amount of disruption.

Are You Getting the Same Quality Service Without CudaTel?

There’s no doubt that the customers of Barracuda were happy with the service they provided. To announce so soon that they are completely shutting down the service has put businesses of all kinds into an awkward position.

But with Cebod Telecom you’re not only going to get the same quality service, you’re going to get a superior service.

In other words, you’ll be able to take advantage of crystal-clear call quality and a variety of features that makes communication easy.

Some of the features you’ll be able to add to your VoIP package include auto attendant, IVR, and full call monitoring.

Ready to Service Your Needs When You Migrate

The fall of Barracuda is being discussed a lot throughout the industry. It has become the big story because nobody expected it.

That’s why Cebod Telecom has been taking calls from those who have VoIP complaints about the conduct of Barracuda and where it leaves them.

In advance of the July shutoff date, we have prepared our staff to help the businesses that have reached out to us about how they can migrate their current VoIP service. This also includes pricing plans and installation packages.

Make the Switch Now

It’s best to prepare for your migration in advance. That’s why we recommend looking into Cebod’s range of packages and features, so you know what you want before Barracuda closes forever.

You’re running out of time, so don’t delay. Migrate today!

Content Source: Cebod Telecom

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Barracuda has made the decision to kill the Cudatel VoIP system starting in July 2019. It has left businesses scrambling to find an alternative.

If you’re one of those businesses who now must look to for a brand-new VoIP system provider, the time to start searching is now. Companies like Cebod Telecom already offer a service that surpasses anything the Cudatel system provided.

So, here’s what you need to do if you’re a victim of Barracuda’s VoIP shutdown.

What are Your Goals?

Not all VoIP providers were created equal. The chances are you’re going to use your system for more than just phone calls. So, you need a company like Cebod Telecom, which utilizes the latest technology.

For example, you may want a VoIP system that’s capable of integration with the rest of your business. Some companies decide that they want their productivity apps to be integrated with VoIP.

Call Quality

We mentioned that many companies want to use VoIP because it’s so much more than a way to make calls. But call quality remains at the heart of VoIP. Without crystal clear voice quality, your VoIP system isn’t doing its job.

If you’re a former Cudatel user, consider Cebod Telecom. This service offers crystal clear voice quality with a strong Internet connection.

You won’t have to worry about individual or conference call quality again.

Consider the Price

In the VoIP industry you get what you pay for. You may be thinking that you want to save some money when making the switch from Barracuda.

Although you’ll often see only a few dollars’ worth of difference between different services, this tells a big story. By paying a couple of extra dollars per month, you could be getting a higher quality of service.

Try not to make price your priority when figuring out a replacement for the Cudatel system.

Look for a Package That Suits You

At Cebod Telecom, you’ll find a range of different packages to choose from. It’s important that you get a package that’s customized for you. One of the biggest mistakes you can make is to choose a random package.

VoIP offers so much and has so many capabilities. Don’t compromise.

Getting the Right Support for Making the Switch

Making the switch from one VoIP provider to another is not easy. Most businesses never expect to have to go through this. So, when Barracuda suddenly closed its Cudatel system, businesses found themselves in this situation.

Cebod offers full support for making the switch. They’ll guide you through the process and help you integrate your brand-new VoIP system into your business.

Closing: Take the Time to Do Your Research

You must move quickly before Cudatel closes. But don’t rush into a decision or it could cost you a lot of time and money, as well as causing major disruption to your company.

Have you started researching a VoIP replacement option yet?

Content Source: Cebod Teleocm

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How can business phone systems boost office productivity?

There has been a lot of discussion about how we must choose the best business phone systems for our business. But we often forget about why we must go for these services.

They are definitely better than traditional phone systems when it comes to pricing but is that it? Is price the only factor we must look at and choose a VOIP phone service provider? No. Often times, because we want something cheaper, we end up buying something that’s low on quality. That’s, thankfully, not the case with VOIP phone systems. They are affordable and efficient at the same time. But, what if we told you that they also help boost office productivity? Isn’t that the icing on the cake? Let’s find out how this is possible.

They provide uninterrupted services

One of the biggest advantages of business phone system sis a seamless calling experience. You will never have to worry about dropped calls, loose connections, broken speech, etc. VOIP phone services are crystal clear and thus, no one wastes time trying to connect to a particular person, vendor, or business.

They are flexible

There will be times when everyone in the team will not be present at the office. Managers sometimes travel for business meetings and other times; one person may just be stuck in traffic. There are also instances when international travel becomes necessary. At such times, keeping in touch or starting a conference call can be quite a headache. Someone’s network may fail or a sim card may not work. Business phone systems eliminate these problems and let you connect by just logging in no matter where you are in the world. So, simply put, work doesn’t need to stop due to bad connections!

They come with numerous facilities

Once you choose the right VOIP phone service provider, you will not have to use and track multiple apps for messaging, calling, conference calling, video calling, calendaring, etc. Good business phone system stake care of all these and much more. They are actually the one-stop solution to all your communication needs. Thus, they ensure that no time is wasted while switching apps and trying to establish connections.

They are customizable

All business phone systems come with a hoard of features and various plans. Instead of having to settle with too few or too many, you can simply pick a plan that fulfills your requirements or you can choose a customized plan. A reputed VOIP phone service provider will offer these perks for sure, ensuring that nobody in the team wastes precious company time figuring out how to use various features or getting confused about them.

Now that you know for sure that business phone systems boost productivity, you should install one immediately!

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