Can I Use My Existing Phone Number if I switch to VoIP?

Most of the offices tend to use the same phone number for many years. As a result, this phone number often becomes the identity their business. This is why most of the companies are not willing to abandon their old phone numbers while switching to VoIP

Fortunately, it is possible to continue using the same existing phone number while switching over to a VoIP phone service.

The feature that allows users to retain their old phone number even after a change in service provider is called portability. 

What is Portability?

The Federal Communications Commission, an independent body that regulates television, wires, radio, cable, and satellite communication in the US, requires all US-based VoIP service providers to offer number portability. Most of the VoIP service providers now offer this facility for free. 

How much does it cost to port phone numbers to a VOIP phone service provider?

However, it is important to note certain things while porting a number from a traditional or VoIP service provider to another VoIP service. Though porting is always possible, some service providers may charge for porting the existing number. On the other hand, there are companies like Cebod Telecom that offer free porting facility to all their customers.

Business is moving to a new location, can we keep the same phone number?

Number porting is not possible for the traditional phone numbers when shifting to a new location because this will result in a change in the area code. With VOIP, you can move business from New York to Chicago and still keep existing phone number with New York area code.

About Cebod Telecom phone service

Cebod Telecom provide its customers with preconfigured VOIP phones and once the phone numbers are  ported, phone service starts working without any additional configuration.  There is zero downtime when switching to them. In case of emergency, Cebod Telecom can also provide with temporary phone numbers until the porting process from the previous business phone service vendor is completed.

Content Source: https://www.cebodtelecom.com/can-use-existing-phone-number-switch-voip/

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How to Block Ghost Calls on VoIP

Ghost calls are an annoyance for anyone who uses VoIP phone systems. Also known as phantom calls, the handset will ring, and no message will be left. And if you pick up the phone there’s no answer, only dead silence.

They’re irritating and can be extremely time-consuming. You’ll be able to recognize them as they come from area codes like 100, 1000, or 1001. That’s because these numbers don’t exist. They originated from a phantom source.

So, what can you do about them?

Where Do Ghost Calls Come From?

The first thing that businesses think of is that someone is trying to mess with them. They’re not far from the truth. They come from something called automated port scanning.

Successfully port scanning can enable someone to make calls and bill them to the scanned number. The real caller remains hidden and isn’t billed for the calls they make.

The other reason why a ghost call may occur is due to the activities of telemarketers and debt collectors. They tend to use auto-dialers. Due to Federal regulations, these calls automatically cut out after a certain time, which is why you get that dead silence when you pick up the phone.

How to Stop Ghost Calls

There are things that your service provider can do, which is why if you’re the victim of ghost calls you need to notify your VoIP service provider immediately.

Change SIP Port

The end user can change the SIP port or phone adapter from the default 5060 setting to something else to stop a lot of ghost calls in their tracks. Before doing so, do check with your business phone service provider whether they can support the new port for SIP messaging.

Grandstream GXP2200- Account – Account 1 – SIP Settings – Local SIP Port

Grandstream GXP2160-Accounts – Accounts 1 – SIP Settings – Basic Settings – Local SIP Port

Block IP calls

Disable direct IP calls on your phone is also a great way to stop ghost calls.

Grandstream GXP2200- Advanced Settings – Call Features – Disable Direct IP Calls

Grandstream GXP2160-Accounts – Account 1 – SIP Settings – Security Settings – Accept Incoming SIP from Proxy Only

Use a firewall

By using a firewall you’ll be able to filter port scans from legitimate traffic sources. If you’re unfamiliar with firewalls, contact your internet provider for assistance or check the manual for your router/firewall.

Change your IP address
Changing your IP address is a temporary solution for stopping ghost calls. If you’re unable to change your IP address on your own, you can contact your internet service provider and request a new IP address.

Do Stop Ghost Calls

Don’t ignore ghost calls as they can cost you a lot of money in the long-term. It’s important to be proactive not reactive. Plan for ghost calls now and don’t become a victim later.

Has your business had problems with ghost calls?




Content Source: https://www.cebodtelecom.com/how-to-block-ghost-calls-on-voip/

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Why Businesses Need VoIP Providers for Telecommunications in Offices

VOIP is becoming an even more popular form of communication. It’s now almost certain that business VoIP phone systems will take over from traditional phone systems as the communication system of choice.

But where the value of VoIP truly lies is in the benefits it provides for businesses in the office environment. These are the reasons why businesses should seriously consider installing VoIP in their offices.

The Savings Businesses Experience

VoIP costs a fraction of what a traditional phone line costs, since it functions digitally in an online environment.

Did you know that a traditional phone line with a modest long distance package could easily cost you on average of $60 per month?

Business VoIP phone system costs less than half that. Plus, you get much more for your money in the process.

Get Features You Wouldn’t Get with Traditional Phone Systems

Telecommunications has changed a lot over the last couple of decades. Businesses expect more than simply being able to communicate with another party.

Features like: call waiting, call prioritization, and call rerouting are just some of the feature’s businesses expect as standard.

You get those features with VoIP providers. Any good provider will allow you to easily add and remove different features based on your needs.

Professional Presentation

In 2018, it’s estimated that there are 41.6 billion business subscribers to VoIP services. And this is for good reason. It’s the one way you can always guarantee a professional face when speaking to your clients.

What separates VoIP from services like Skype is that as long as you have a strong Internet connection, you’ll get crystal-clear audio and video quality. This doesn’t drop and it doesn’t lose quality just because it’s raining outside.

The impression clients get of you, especially through telecommunications, can make or break a business deal. Science says your business has seven seconds to make a first impression, so don’t derail it with poor sound quality.


Take Business Calls Anywhere

We live in an age of convenience, where people always expect you to be available. These days clients are not going to call you back they’re going to call someone who will always answer the phone.

You need to always be available, and VoIP allows you to do that. Wherever you are, you can use the same number no matter the handset.

So even if you’re away at a business conference you can always stay in touch.

Last Word – It’s the Most Professional Way of Doing Business

The fact is that VoIP is the most professional way of doing business in 2019. With more competition than ever and more discerning clients than ever, you can’t afford to have problems with the way you communicate.

VoIP offers big cost savings, flexibility, scalability, and a variety of services that you can tailor to the needs of your business.

It doesn’t make sense to use anything else.

So, do you believe that a VoIP communications system can deliver big benefits to your business?

Content Source: Cebod Telecom

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Local business phone service providers in Orange County, CA

Voice over internet protocol (VoIP) is a phone service that helps businesses to aid their clients at best with mobile and flexible solutions and ensures businesses owners to do business at any time and anywhere.

VoIP phone service for business Orange County, California makes use of broadband internet to ensure you to use phone services. The use of VoIP phone services will relief you from paying excessive phone fees that they normally charge you as fix rate for usual phone services. With the advances in technology in this section, you will find many local business phone service providers in Orange County.

Standard VoIP phone service for business Orange County provides features from hosted VoIP services to cloud-based call center software to incorporate and join communications in the business. A wide range of phone systems is available for small businesses and large businesses as well. These phone services are very easy to use; contain wonderful and advanced features and have low cost as compared to traditional business phone systems and services providers. 

Despite its lot of benefits to the business and ease of use, you need to keep in mind the fact that all the local business phone service providers in Orange County are not exactly same when it comes to features and service provided. Therefore it is extremely important to figure out what exactly what you need for your business and when you are going to switch to VoIP service providers.

There is another advanced VoIP system known as virtual private branch exchange (PBX) that is a substitute for expensive and bulky equipment that was placed at a single location in old times. It is a good option to switch to modern VoIP services to unite your whole business with PBX in the cloud.

At first glance, it seems difficult to switch from your traditional and expensive PSTN phone system to VoIP phone service but it would be proved beneficial for your business and it will take just a couple of hours to get this cost-effective and efficient phone system. If you want VoIP phone service for your business then click here www.cebodtelecom.com. We provide efficient and affordable VoIP services.

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