Barracuda Phone System Discontinued – Here’s an Alternative

Businesses were thrown into chaos recently when it was announced that the Barracuda Phone System, known as CudaTel, was being disconnected.

Understandably, businesses were worried about the potential disruption caused and about finding an alternate VoIP system that would work.

You need to replace Barracuda with something that’s going to offer you not only a similar service but a superior service.

Easy Migration with Cebod Telecom

Your first priority is to migrate to your new provider. With some VoIP systems, this can be difficult due to alleged compatibility issues.

But Cebod Telecom makes this easy. A lack of support during migration is how VoIP providers lose customers from day one.

Your business will be fully supported as it is migrated from Barracuda to Cebod. You’ll be introduced to the process and guided through every step so you can be operational with a minimal amount of disruption.

Are You Getting the Same Quality Service Without CudaTel?

There’s no doubt that the customers of Barracuda were happy with the service they provided. To announce so soon that they are completely shutting down the service has put businesses of all kinds into an awkward position.

But with Cebod Telecom you’re not only going to get the same quality service, you’re going to get a superior service.

In other words, you’ll be able to take advantage of crystal-clear call quality and a variety of features that makes communication easy.

Some of the features you’ll be able to add to your VoIP package include auto attendant, IVR, and full call monitoring.

Ready to Service Your Needs When You Migrate

The fall of Barracuda is being discussed a lot throughout the industry. It has become the big story because nobody expected it.

That’s why Cebod Telecom has been taking calls from those who have VoIP complaints about the conduct of Barracuda and where it leaves them.

In advance of the July shutoff date, we have prepared our staff to help the businesses that have reached out to us about how they can migrate their current VoIP service. This also includes pricing plans and installation packages.

Make the Switch Now

It’s best to prepare for your migration in advance. That’s why we recommend looking into Cebod’s range of packages and features, so you know what you want before Barracuda closes forever.

You’re running out of time, so don’t delay. Migrate today!

Content Source: Cebod Telecom

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Barracuda has made the decision to kill the Cudatel VoIP system starting in July 2019. It has left businesses scrambling to find an alternative.

If you’re one of those businesses who now must look to for a brand-new VoIP system provider, the time to start searching is now. Companies like Cebod Telecom already offer a service that surpasses anything the Cudatel system provided.

So, here’s what you need to do if you’re a victim of Barracuda’s VoIP shutdown.

What are Your Goals?

Not all VoIP providers were created equal. The chances are you’re going to use your system for more than just phone calls. So, you need a company like Cebod Telecom, which utilizes the latest technology.

For example, you may want a VoIP system that’s capable of integration with the rest of your business. Some companies decide that they want their productivity apps to be integrated with VoIP.

Call Quality

We mentioned that many companies want to use VoIP because it’s so much more than a way to make calls. But call quality remains at the heart of VoIP. Without crystal clear voice quality, your VoIP system isn’t doing its job.

If you’re a former Cudatel user, consider Cebod Telecom. This service offers crystal clear voice quality with a strong Internet connection.

You won’t have to worry about individual or conference call quality again.

Consider the Price

In the VoIP industry you get what you pay for. You may be thinking that you want to save some money when making the switch from Barracuda.

Although you’ll often see only a few dollars’ worth of difference between different services, this tells a big story. By paying a couple of extra dollars per month, you could be getting a higher quality of service.

Try not to make price your priority when figuring out a replacement for the Cudatel system.

Look for a Package That Suits You

At Cebod Telecom, you’ll find a range of different packages to choose from. It’s important that you get a package that’s customized for you. One of the biggest mistakes you can make is to choose a random package.

VoIP offers so much and has so many capabilities. Don’t compromise.

Getting the Right Support for Making the Switch

Making the switch from one VoIP provider to another is not easy. Most businesses never expect to have to go through this. So, when Barracuda suddenly closed its Cudatel system, businesses found themselves in this situation.

Cebod offers full support for making the switch. They’ll guide you through the process and help you integrate your brand-new VoIP system into your business.

Closing: Take the Time to Do Your Research

You must move quickly before Cudatel closes. But don’t rush into a decision or it could cost you a lot of time and money, as well as causing major disruption to your company.

Have you started researching a VoIP replacement option yet?

Content Source: Cebod Teleocm

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6 Reasons Why VoIP Providers Lose Their Customers

Image Source: Cebod Telecom

The VoIP market is flooded with providers trying to offer their services. The problem is that there’s a lot of different providers that don’t offer a good quality service. And they tarnish the entire industry because of that.

So why are so many VoIP providers losing customers and what do reputable VoIP businesses like Cebod Telecom do to rectify these issues?

A Lack of Customer Service

Nobody likes to spend days trying to resolve a problem with their communications. When you rely on VoIP for your business you want a great service.

Every year, businesses lose $75 billion due to poor customer service. Cebod Telecom always makes itself available at every hour of the day or night. They work with customers, instead of redirecting them to a variety of departments.

It’s how they keep their customers on their side.

Poor Internet Connection Leading to Poor Voice Quality

You can have some sympathy with VoIP providers for this because they often lose customers simply because the customer doesn’t have the necessary connection speed to support VoIP. There’s nothing the provider can do about this.

But Cebod Telecom ensures that these problems are kept to a minimum by being transparent about the necessary connection speed before they take on a new customer.

Not Staying Updated on The Latest Technology

Technology changes. It’s easy to fall behind the curve when you’re already running a successful business. But as time goes on this decaying technology leads to a loss of quality regarding the VoIP service provided.

According to a report from American Express, complacency is the silent killer of businesses. It merely manifests itself in this way to the customer, but it’s really a company-wide problem.

Cebod Telecom consistently drives its staff members to do better. It regularly observes its competitors and the changing trends in the industry to guard against this.

The Product Didn’t Offer Value

We often think about value in relation to price. But there’s also the value of the product to take into account. If a VoIP providers offering didn’t offer value to the business, a lost customer is inevitable.

That’s why Cebod Telecom works to ensure that the product does offer value. They tailor their offerings to support business growth in the long-term. That’s how they keep their customers.

VoIP is about so much more than replacing the traditional telephone system.

Your Sales Techniques are Annoying

Do you know why the strong-armed sales tactics of the past worked? There was no other alternative. Today, that’s not the case.

If you’re still sending your customers strong-armed sales literature telling them to upgrade or to buy this product, you’re guaranteed to drive customers away.

Cebod Telecom uses value-based sales tactics. They focus on building relationships with every business they work with.

Conclusion: Fix These Mistakes to Avoid Losing Customers

Despite the fact the VoIP market is flooded with low-quality providers, the best providers truly rises to the top. Companies like Cebod Telecom have risen above their competition because they’re focused on providing a consistently quality product that offers value.

As a customer, what’s the most frustrating thing a VoIP provider can do?

Content Source: Cebod Telecom

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