Redefining Business Communications with the VoIP Business office Phone Systems

Communication has incredibly advanced over the course of many years and has allowed us to be truly connected anywhere we go. Businesses have a greater need to be in contact with employees and customers whenever they need to, anywhere they are. This is where the cloud based phone system tremendously helps.

What is cloud-based office phone service?

A cloud based office phone service typically works with the use of the Internet. It is also referred to as Internet based phone system or VoIP (Voice over Internet Protocol). These are normally a framework of phone connections that work together, commonly with businesses, to route voice and video calls over an Internet connection. The main benefit of having the VOIP phone service is the elimination of traditional in-house hardware that can be costly and riddled with maintenance issues. A company that utilizes VoIP business office phone system also saves much on telephone bills and other expenditures associated with the conventional phone system.

How does it work?

Unlike the traditional on-premise PBX, which is housed inside offices, cloud-based phone system has its own PBX at a remote location. Voice traffic moves over the Internet or even cellular network, making the system more functional and reliable. It does not require anything more than the regular phone system you already have although the main difference lies in the utilization of the Internet cloud system.

The phone service has additional services like auto-receptionist, call queueing, voice mail, multi-party conferencing, call recording among others, making it the best VOIP phone service for small business.

It should be able to provide interconnectivity anywhere in the world.  This is to allow the team members to work in a single phone service network, creating a web that can be utilized by your remote offices and team members anytime and anywhere. The VOIP phone service provider like Cebod Telcom also allows instant connectivity to your existing devices such as mobile phones, tablets, desktops, and mobile computers.

Benefits of using a cloud based VoIP business office phone system

Whether you have five or 500 employees, migrating to a cloud based office phone system can be the best solution to your business’ communication needs because of the numerous benefits it has.

Implementation

One of the primary advantages of having a cloud-based phone system is the ease of implementation. An easy and seamless application of the system does not require a new phone structure. It also does not need new installation of hardware. A simple integration to the Internet cloud is enough to start using the application, and usage can be done instantly.

Cost-Effective

Using the cloud based virtual phone system can also be cost-effective for small businesses that do not have the means to house an on-premise PBXs. Switching to this newer technology can trim down hardware costs that are usually associated with on-site hardware. Moreover, call fees between office branches anywhere in the world would also cut down on company expenses as they are completely free. All you have to pay for is the number of people using the system.

Customer Support

As with all businesses, downtime can be the worse problem when you are providing support for your customers, cloud based phone service providers can give you with the needed steps to get your business up and running immediately so you can provide your customers with the support they need.

Branding

In addition, setting a cloud-based phone system can build your business reputation. It can boost the reputation of your brand. Cloud-based telephony gives you the ability to pick up calls wherever you are, giving your small business access to a service that can only be utilized by large scale businesses.

Content Source: https://cebodtelecomca.weebly.com/blog/redefining-business-communications-with-the-voip-business-office-phone-systems

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How to Effectively Transition Your Business Communication to Home?

The current state of coronavirus is forcing companies and their employees to work from home. The day when your employees get ready to work at home in their loose trousers and t-shirts is near – something that is giving the creeps to business owners.

Businesses started to discover that working remotely is not as easy as it sounds. Employees are used to working in an office environment. When they have questions, they run to their mentors for an immediate solution. When the marketing executives are on the edge of selling products, they need a last piece of advice to seal the deal. All this takes minutes to implement in a physical location. When it comes to remote locations, it takes ages to answer queries leading to businesses risking to lose the customers forever.

Not mentioning the fact that customers hate to wait for long so instead, they turn to competitors offering immediate solutions.

To put your remote-work worries at rest, we found some tools that help you and your employees stay connected and productive no matter where they hang around.

Here are some tips and tools to set your remote-workspace up for success:

Stay Connected 24/7 with Cebod Telecom’s Mobile App

Cebod Telecom’s mobile app allows you to make and receive calls using your business number. Looking at your varying choices of data-connected devices, Cebod  Telecom offers apps for Android, Apple, desktop, and laptop. That means you can connect with your colleagues and customers from your on-hand devices and vice versa. Screen-sharing meetings become a piece of cake with Cebods uninterrupted apps. Our apps enable you to keep a keen eye on your employees and their work.

 Build a Virtual Office with Remote Features

 So, what if you don’t have a physical office to roam around? You can build a virtual office and virtually pat anyone’s back for their achievements. Cebod  Telecom lets you copy your business phone features in your home phone or smartphone from where you can call employees and inquire about their progress – an experience similar to a physical office.

Quickly Forward Your Business Numbers with Call Forwarding Feature

If you are required to shut down the entire office on a moment’s notice, you need to forward all your business numbers to your mobile or home phone. With call forwarding features, it takes seconds to forward business numbers and enjoy seamless communication with customers from home.

If you are not comfortable with forwarding business numbers, you can simply take your Cebod Telecom phone at home, plug it in the switch, and continue your business at home the same way.

Ring Multiple Numbers at a Time or in a Sequence

Want to talk to a group or a team? Cebod Telecom’s phone allows you to ring multiple numbers at a time or in a sequence to continue your urgent discussion or give further guidance to your employees. No matter whether the receivers are available on a smartphone, desk phone or any other device, our phone connects with anyone at any time from any corner of the world.

Cebod Telecom is keeping track of the situation and guidance given by the WHO and the Centre for Disease Control. Our plans always stay ahead to help you stay in the loop, keep increasing customers, and enjoy a productive environment regardless of your workplace location.

Content Source: https://www.cebodtelecom.com/how-to-effectively-transition-your-business-communication-to-home/

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Choose VoIP Phone Service for your Office in the USA

Communications play a very important role in a business, regardless of its size. In fact, some businesses thrive mainly on telecommunications.

Back in the day, office phone systems were wired services with limited capabilities and high expenses. These systems satisfied the need of the businesses in the past but today, with everything going digital, companies that use wired communications are lagging behind. They are compromising with quality, infrastructure, and expenses even though there are better options out there. We hope you don’t end up being one of those companies!

VoIP phone services are the need of the hour today with so many different features that they solve all your communication problems. Some of the highlights are as follows:

• They offer a better quality of sound
• You don’t have to deal with call drops
• You can use the services from any part of the world with Internet
• You can choose a package that suits your specific requirements
• You pay only for what you need
• You can scale the VoIP phone services up or down based on changing requirements
• You can use the services not just for voice calls but also for conferences, video calls, presentations, long-distance collaboration, and more
• You need to spend money on fancy infrastructure or hardware

With so many features up for grabs, there’s absolutely no reason why you shouldn’t switch your office phone systems to VoIP immediately.

However, we understand that you may get confused while choosing VoIP phone services. There are so many in the market. Who is reliable? Who should you go with? To help you out, we have prepared a checklist. Make sure you choose a service that satisfies all these criteria:

• The office phone systems should be scalable
• The company should offer 24/7 customer support
• There should be multiple packages to choose from
• Ask for customizing options
• Check references and track record of the company
• Ask for a test run
• Is there a warranty period?

There are also a few in-house requirements that you should be aware of before embarking on the journey of finding the right VoIP provider. These include a seamless, fast Internet connection and usage requirements. Since VoIP works on the Internet, you need a reliable connection. Also, unless you understand the needs of your company, you won’t be able to choose the right VoIP phone services.

Choose VoIP phone service for your company in the USA and enjoy uninterrupted communications anytime, anywhere!

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How to have an extraordinary VoIP phone system with minimal spending

Did you choose a VoIP phone system for your business? That’s excellent. VoIP phone systems are affordable, easy to manage, and extremely easy to use. They also help boost the productivity of the entire team by cutting down time wasted on connecting calls, streamlining conferences, and doing other such tasks. With these systems, you can connect with the entire world through the Internet. This flexibility at a fraction of the usual cost is what attracts every business.

But, what if we told you that there was a way to further cut down costs? What if there was a way to have an extraordinary phone system that did not require too much spending? Well, there is! And, we are going to talk about it today. All you have to do is to follow the steps below!

Be specific about your requirements

Once you have chosen a VoIP provider, you will need to spend some time to understand your requirements. Taking a package that has more or fewer features will create unnecessary expenditure and the only way to avoid this is to know what you need. Sit down with your team, assess the requirements, and answer the following questions:

1. Which services do I absolutely need?
2. Which services or features can be ignored for the time-being?
3. Will the plan still be viable in a year?
4. Can I scale the package?
5. Which phone system will suit my team?
6. Will the system increase my team’s productivity?

Speak to your VoIP provider

Once you know exactly what you want, it will be easy to explore the plans that your provider has for you. A few also offer customized plans that are even more affordable. This could actually be your key to saving a lot of money. Otherwise, you can just pick out a package that makes the most sense to you.

Get started!

If you are tentative about the plans, you could ask for a trial run to see if it makes financial sense to you. A few may be reluctant to provide this but you could try. Also, in the first few days, as your team gets used to this system, make sure you ask plenty of questions and speak to customer care frequently. Good VoIP providers offer an excellent customer experience that you can take full advantage of.

Getting a mind-blowing VoIP phone system for an amazing price is no rocket science. All you need to do is to pay attention to your requirements and do the needful accordingly. If you have any doubts, please don’t hesitate to talk to us.

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Difference between VOIP and Regular Phone System

VoIP has revolutionized business communication around the world. While it shares a tone of similarities with traditional phone systems, it also comes with an equal measure of contrasts.

What’s the main difference between VoIP and regular phone systems?

It might be the efficiency that comes with over-the-internet calls. It might be the ability to cut across multiple devices. But those are not the real differences, or are they?

Here’s the real one. It’s all in the how, rather than in the why.

While VOIP (Voice over internet protocol) relies on an internet connection to place calls using packet switch technology, traditional phone systems use PSTN(Public Switched Telephone Network).

What’s are the similarities between the two?

There’s no denying that VoIP is the face of business communication today. In fact, a fair share of businesses are moving into the system every day. However, it doesn’t mean that VoIP is completely different from traditional phone systems.  In retrospect, we should just put it like this; VoIP is an upgrade of all forms of phone conversations.

The basics remain the same. Both VOIP and traditional phone systems, provide platforms for communication and sharing messages. Depending on your taste, need and preference, you can decide which works best for you.

We always have a penchant to gravitate towards products which give us the most satisfaction. Because we are all about improving, ditching traditional phone systems for VoIP doesn’t sound like such a large leap, does it? It definitely is. In fact, if you are all about growing your business, it should be your next big step

What does VoIP Do? It simply makes a difference in how you communicate with everyone. In fact, it simply makes the whole chain simpler, and easier to run.

What differentiates VoIP from traditional phone systems?

• Pricing

There are many differences between the VOIP and traditional phone systems. What really stands out is the fact that VOIP is considerably cheap than traditional phone systems.

This might come as a shock, as cutting edge tech products are always deemed to be a little pricy. Well, it’s not the case with VOIP. In some cases, VOIP is half as cheap compared to traditional phone systems.  In fact, some companies have saved upto 60% on phone bills by simply moving to VoIP phone service.

While long-distance landline calls will always remain expensive due to need of to keeping hundreds of circuits open during conversation, VoIP simply converts the voice frequency to data which can be transmitted over any internet line.

While traditional phone systems providers have tried to offer cheap services, they can’t manage to match those of VOIP. Service provider like Cebod Telecom, provides free unlimited calls within USA and Canada, unlimited user extensions and much more.

• Power and Internet needs

How much power does your phone take up? We all are out to cut the business cost, aren’t we?

Given that traditional phones are hardier and sturdier, they can survive power outages and disasters. A business that uses a VoIP phone system gets to enjoy better disaster recovery and resiliency when it comes to unexpected crashes. Unlike traditional landlines, VOIP services are monitored 24/7 and the transmission signals can be rerouted in a matter of seconds to ensure that you never miss or drop a call due to technical malfunction. Power outages, line disruptions, construct etc. are no match for this incredibly efficient system. Best of all, business can be conducted anywhere, anytime from your smart phone, tablet, laptop or even a desktop computer.

• Call Quality and Reliability

At the start, everyone thought that over the internet calls would be scratchy, messy and low-quality. Given that traditional phones have been here for decades, a new entrant into the niche would hardly keep up with the quality of calls. At least not if that new system is riding on the destructive power of the internet.

To most people’s surprise, the quality of communication over VoIP is great. It actually competes with landline phones quite well. Given that VoIP does not use any circuits, it means that the chances of hearing clicks and whirrs are inexistent. It also means that long-distance calls will have the same quality, as calls to the next building on the block. VOIP boast of having crystal clear HD call quality.

• Technology

Most people may think that VOIP is merely an upgrade from traditional phone systems. Nothing is further from the truth.

Traditional phone systems and VIOP ride on different forms of technology. VOIP uses the internet or internet enterprise LAN connection to convert and transmit messages (video and audio) as data. The analog calls are converted into digital information which is transmitted over the internet. Traditional phone systems, on the other hand, use circuit-switched technology where voice call travel through copper wires over PSTN (Public Switched Telephone Network). Businesses can definitely benefit from VOIP.

• Security

The only mode of linking for VoIP is the internet. This obviously has its advantages. However, it also comes with its downsides. VOIP is vulnerable to cyber-attacks. This is mostly bound to happen when the device has a public IP address. However, the system is safe when private firewalls and security protocols are developed.

With traditional phone systems, cyber-attacks can never happen as there is no connection to the internet. That doesn’t mean that landlines are fool proof. Phone tapping can always happen.

• Number of features

Traditional phone systems are limited to a few features. VoIP packs a punch of features. It also helps to state that VoIP keeps adding new features every other day.

What superior features does VoIP come with?

• Display of caller ID
• Diverting calls to other numbers.
• Data exchange in VOIP is digitally encrypted
• VOIP provides voice mail services
• Conference calling is also available, this greatly saves on costs.

Besides, VoIP is easily upgradable when compared to traditional phone systems. With VOIP all you need is to get new software and change your bandwidth. This is not the case with traditional phone systems, which demand the installation of new lines. You need workmen, lines, wires and more money to simply upgrade your phone system if you are stuck with traditional phone systems.

• Wrap up

If your aim is to keep up with the rapidly changing trends and make your business stand out, VoIP is definitely the way to go. It has its pros and cons yes, but it’s advantages far outweigh the disadvantages. While traditional phone systems provided ground for communication, their time is up. Call today to get free estimate!

Content Source: https://www.cebodtelecom.com/difference-between-voip-and-regular-phone-line/

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Difference between fixed and non-fixed VoIP phone numbers

In your search for the perfect Voiceover IP or VoIP, we are sure you came across fixed and non-fixed VoIP numbers. Before you decide on choosing one of them, it is important that you understand their differences. Otherwise, you may end up making the wrong choice.

In this article, we shall discuss each of them separately, shedding light on their pros and cons. This will give you a clear picture, thereby assisting your decision.

Fixed VoIP phone numbers

These are regular numbers that are linked to a particular address. The address could be a residential address or a company’s head office. But, it is mandatory to be linked to a physical location. You can liken these numbers to traditional numbers. They are also linked back to the telephony station.

The pros

1. They are safe and trustworthy. It is very hard for spammers to take advantage of fixed VoIP phone numbers.
2. Since they are reliable, having a fixed VoIP number will make you more trustable as a business.
3. Fixed numbers are dependable because they can be tracked back to a physical location. This comes in very handy during emergencies.
4. You can enjoy multiple features such as call flip, which are not possible in the case of non-fixed numbers.

The cons

1. The process to obtain one of these numbers can be lengthy.
2. They are generally expensive and if you make international calls, they can get even more expensive.
3. Even though they have multiple features, these features are not free.

Non-fixed VoIP phone numbers

Non-fixed numbers are the exact opposite of fixed numbers. These do not need any physical address and totally rely on the Internet. These are also called virtual phone numbers and Skype is one of the best examples. To get a non-fixed number, in most cases, an email ID will suffice.

The pros

1. They are usually free
2. They are easy to get
3. They are an excellent choice if you make a lot of international calls

The cons

1. They are not safe or reliable since they are easy to spam.
2. They are not reliable in case of emergencies.
3. They do not give you a professional reputation because they are not linked with a physical number.

Now that you understand how fixed VoIP phone numbers differ from non-fixed ones, you can choose according to your needs and preferences. If you have any questions, you can always contact us. 

Content Source: https://medium.com/@cebodtelecom2019/difference-between-fixed-and-non-fixed-voip-phone-numbers-293295aa3ff9

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How VoIP services have revolutionized business communication in 2019-2020

In the business world, it wouldn’t be wrong to say that 2019 has been the year of VoIP services so far. What’s more, we think 2020 will also be just as fruitful because Voice over Internet Protocol has indeed taken over business communications.

VoIP is nothing but a means of communication that uses the internet. Analog signals get converted into digital signals and are passed to the recipient over the web. So, there are no traditional phone lines here. This is a future-first technology that assures seamless business communications without elaborate monthly phone bills! Are you on the bandwagon yet? If not, you must read how VoIP services have revolutionized business communications so far.

They are very easy on the pocket

When compared to traditional phone lines, VoIP phone services are super affordable. The best part is that this still stands true when you make international calls. Imagine how much you would have to pay up for a traditional international phone call! Cost is, thus, one of the biggest ways in which VoIP has changed the way businesses communicate.

They are scalable

All businesses scale up or scale down. A year later, businesses won’t remain the same as today. Likewise, their requirements also change. Traditional phone lines cannot change accordingly, but VoIP services can! You can customize your plan based on your requirements, and a good VoIP provider will help you with the utmost ease.

They make communication simple

Whether it is internal communication, communication with the customer, or with key stakeholders, VoIP makes it seamless. There are no call drops, conferencing issues, or call waiting problems. Sometimes, such issues can break a business deal. Thankfully, businesses are no longer worried because they have now switched to VoIP!

They are portable

In our opinion, this is the biggest benefit that VoIP services offer. In today’s times, business deals happen all over the world, at different times. No business is tied down to a particular geographical location. Then, why should your phone lines be restricted? You can make calls using your VoIP services regardless of whether you are in the same office, city, country, or continent! All you need is an internet connection.

VoIP providers have multiple different plans for you to pick from. So, you can choose exactly what you require with the option of customizing them later if needed. Such flexibility was bound to change the way businesses communicate and it seems like 2019 brought about that change. We are sure this trend is here to last and the coming years are just as bright for VoIP phone services.

Content Source: https://www.cebodtelecom.com/how-voip-services-have-revolutionized-business-communication-in-2019-2020/

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