Choose the Right VOIP Phone System Provider for Your Business

Technological advances have made it necessary for all businesses to update their way of doing business. The era of mass digital marketing has risen and business tools like Voice over Internet Protocol (VoIP) may make it easier for you to do business with your clients. Here are some of the advantages you can add to your business by looking into VoIP Phone System Providers.

Increased Mobility Within Your Company

VoIP Phone System Providers help with making your entire team mobile. If you’re finding that you and other members of your team are constantly traveling, VoIP can offer them the solution they need for doing more than just making phone calls. Cebod Telecom is one of the VoIP phone system providers that continues to impress with their services.

You are able to e-mail, e-fax, and even participate in conference calls on your mobile device. This is because you and your team members are offered an integrated platform that brings all forms of communication into one place. Being on the go no longer has to be a hindrance for you or anyone else in your company when you employ services from VoIP phone system provider.

Increase Your Employees’ Productivity

Beyond just giving you and your team mobility, VoIP services have enhanced since their earlier releases. You can now get telephone services without the worry of calls dropping, lagging in the transmission, or distorted phone calls. Cebod Telecom offers you more, for less with their innovative services, unlike most other VoIP Phone system providers.

Your employees can now organize themselves without much of a problem with an excellent VoIP phone service provider. In addition, everyone will be able to communicate with one another easily, so you can conduct virtual meetings, attach documents through a web server, or even share video conferencing data in the blink of an eye.

Increasing your business productivity is the only way to increase your profit margins. Employing the best company out there from the abundance of VoIP Phone System Providers could be an advantage for your business. That’s why so many people believe in the services of Cebod Telecom.

Easy to Install, Use, and Even Troubleshoot

Let’s face it – any business owner dealing with a new program is going to be scared of the learning curb involved. However, VoIP installations tend to require the least amount of know-how when it comes to installation. It usually involves a download link and everyone with the download can access the integrated server.

VoIP phone system providers have made it significantly easier to install and use their products. Even those who aren’t as tech-savvy can easily adapt and understand a VoIP internet service. VoIP reduces the amount of technology involved by eliminating the need for cables and other technological devices. Not only is this going to make it easier to use for you, your VoIP phone system providers help you reduce the fire hazards in your building. This is just an added bonus to the service.

Consider all Your Options

VoIP phone system providers tend to offer you a range of features that can differ from package-to-package and company-to-company. There are many advantages to employing the services of VoIP for your business, so look into all of your options to find the one that will fit you and your business the best.

Content Source: https://www.cebodtelecom.com/choose-right-voip-phone-service-provider/

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Is SIP Trunking useful for me ?

 As telecommunications technology advances, so too should your business’s communications infrastructure. VOIP offers you the best at an exceptionally low price. Extend your telecommunications infrastructure beyond the capacity of what traditional telephone systems are capable of providing. Enhance your customer’s experience, streamline your office multi-media communications operations, and reduce your operating costs by SIP Trunking through VOIP.

What Is SIP Trunking?

SIP (Session Initiation Protocol) Trunking is using VOIP to support the connection of your business’s telephone for both inbound and outbound calls.  In other words, it uses your internet to transmit telephone calls  – thus extending your office’s VOIP capability beyond its firewall. With it, you can handle all your multi-media and communications needs. SIP Trunks can perform various enhanced communications tasks that would otherwise be too costly through a traditional system.

Use it to send instant messages to both mobile and fixed line telecom users, hold multimedia conferences, display user presence information, as well as enhance 911 emergency calls. All of these features are delivered to you in real time, and that is what makes SIP Trunking important.

SIP Trunking is an efficient tool that replaces your office’s conventional telephone trunk line with the faster, more versatile infrastructure of the internet – optimizing user experience and enhancing your business.

Do I need it?

To sum up why your business needs SIP Trunking, we’ll use one word: simplify. Replacing your traditional telecommunications trunk with SIP is a big step in simplifying your organization’s telecommunications, preparing you for real time communications enhancements. Most importantly, SIP Trunking is an easy, cost effective measure to save your company money. The cost savings are substantial. With SIP Trunking you can:

Save money on long distance service- When comparing the cost savings of using a traditional telephone trunk to that of an SIP, long distance service costs less with SIP.

Remove the need for IP-PSTN gateways, or (in some cases) your entire PBX- SIPs connect directly to your internet service provider. There is no need to access your traditional telephone network, and you can get rid of IP-PSTN gateways. Thus, saving money because it eliminates the need to pay for the gateway’s costs and complexity. If your internet service provider is capable, it can even host your PBX for you – removing the need for you to purchase the PBX hardware necessary for your telecommunications infrastructure and user administration.

Streamline your network into a single IP based network instead of having multiple data and telephone networks- Reducing the complexity of your telephone network is a no-brainer when it comes to cost savings. There are less administrative costs to operating your system, reduced maintenance and upgrade fees, and it transforms your telecommunications into a lighter, more effective system that enhances your business’s ability to operate effectively.

Eliminates subscription fees- With a traditional telephone trunk, you will often pay subscription fees for BRIs and PRIs. Using a SIP Trunk eliminates these unnecessary costs, and you don’t need to purchase costly line packages. Only purchase the bandwidth you need.

Enhance your office communications infrastructure- By using a SIP Trunk, you give your office communication infrastructure a boost in its capabilities to more effectively serve your business and the needs of your customers, and as internet service providers upgrade their networks, you will reap the benefits with little to know cost – making your communications capabilities nimbler and much more affordable.

With SIP Trunking, everything is easier. Upgrade your business organization’s telecommunications infrastructure and start saving money by deploying a SIP Trunk today.

Content Source: https://www.cebodtelecom.com/is-sip-trunking-useful-for-me/

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15 Common Hosted PBX or Internet Phone Terms which Every Small Business Should Know

 If you run a business or planning to open one, the top priority should be to adopt most efficient solutions to make your operations successful. To maintain business’ smooth flow of communication, it becomes pertinent to have  internet accessibility and  strong phone system. Cloud phone system can serve as the best option to stay abreast with revolutionized phone technology.

Here are fifteen common hosted PBX or internet phone terms you should know as a business owner.

Virtual Number

This is basically a telephone number that has no attributed phone line. Such numbers are intended to be redirected to a VoIP (Voice over Internet Protocol) service or into a distinctive mobile/fixed phone line. At times, VN is collaboratively used with mail-sending services in order to come up with a remote location.

VoIP

With today’s innovation in the telecommunications industry, even telephone conversations can be routed online or via any types of IP-based networks. This is referred to as VoIP. Protocols/codes that are utilized to convey voice messages through IP-based networks are generally called VoIP protocols. Such protocols carry a digital audio format of telephony signals, which data rate is reduced by means of compressing the speech data.

SIP

Session Initiation Protocol is used as the protocol for the VoIP as well as some other multimedia and text data, which include (but are not bound to) video and text messaging and internet games. This can be compared with the SMTP or the HTTP web protocol. Such messages incorporate headers and a body. When it is a phone call, the body of the message is referred to as SDP (Session Description Protocol).

DID

DID (Direct Inward Dialing) is used in association with the PBX systems that the client has. This allows the telecommunications provider to set of figures interconnected to the client’s PBX. When the PBX receives a call, the caller’s dialed number will also be provided. In turn, the PBX technology can redirect a call to a person within the company.

TCP / IP – Transmission Control Protocol/Internet protocol

These are among the earliest identified networking protocols. This integrates with today’s Internet and Local Area Network (LAN) system. It aids in linking networks in a single server.

Bandwidth

Bandwidth is the maximum rate of data transfer of an internet connection or a network. This measures that amount of data that can be conveyed over a particular connection vessel in a given time.

Router

This is a gadget that identifies the specific travel path of the information among several networks, and then forwards the data to another device connected in the path. A router links networks such as LAN-to-WAN together to obtain internet accessibility.

PSTN – Public Switched Telephone Network

PSTN is the global public circuit of switched telephone communication systems. Nowadays, PSTN is completely in its digital data form. ITU-T manipulates the technical requirements of PSTN and utilizes telephone numbers to make an address.

LNP

LNP (Local Network Portability) deals with the capacity to move a current mobile or fixed-line phone number (set by the Local Exchange Carrier) and redirect it into a new carrier. Most of the time, transferability depends on the technology used as well as the geography.

Switch

This device connects a computer into networking system. It can verify received data files and identify the source as well as the destination which results to accurate data forwarding. Due to its accuracy, network bandwidth is conserve, thus making it a better option as compared to a hub.

Softphone

This software makes ‘internet telephone calls’ possible. Instead of using a typical telephone, a caller can use a computer.

Data Center

This is a central repository (can be either virtual or physical) that enables management, storage, and data dissemination within a particular organization.

PaAs

PaAs (Platform as A service) is a type of cloud model enables online delivery of apps. Apps may also be delivered on the user’s software and hardware infrastructure.

Cloud

Cloud (or cloud computing) refers to anything that deals with online delivery of hosted services.

Unified Communication

UC refers to a single platform that interconnects telecommunication solutions altogether. It includes audio conference, desktop sharing, SMS, call routing, and much more.

Know more about these and let your small business grow soon.

Content Source: https://www.cebodtelecom.com/15-common-hosted-pbx-or-internet-phone-terms-which-every-small-business-should-know/

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Running a business from multiple locations can quickly turn into a logistical nightmare. One such issue is telecommunications. Is that traditional phone system really delivering the service you need at an affordable price?

You may have heard of VoIP and you may be wondering what VoIP is. This is a type of communications system that uses traditional handsets but utilizes the technology of today to provide crystal clear audio and visual quality. All you need is a handset and a strong Internet connection. Remember, call quality is important to your business, so this guide is going to show you how VoIP can help you run a phone service for multiple office locations.

Get Right Calls to the Right People

There’s nothing more annoying for a customer than calling one number only to find that they must call another number instead. If you’re using a traditional phone line, this problem is exasperated over multiple locations.

VoIP offers a type of feature like call queue, call transfer and call hunting. You may sometimes hear it referred to as line hunting. It’s a method of distributing calls from a single telephone number to the right person. In other words, your client will gain access to a specialist every time. And you’ll waste less time trying to get the right person on the phone.

These days, VoIP uses algorithms to automatically route the call to the right person. These algorithms are only becoming more accurate.

Deal with Office Closing Hours

As a business today, you’re expected to make yourself available at every hour of the day. Despite how unreasonable this is, customers demand it anyway. Did you know that 89% of businesses compete primarily on customer service, rather than any other aspect of business?

Part of this is making yourself available. Customers demand it. One way to deal with this is to take advantage of time-based routing. This means that your VoIP system will reroute calls during closing hours. They could be rerouted to an emergency phone line, such as a phone you have at home.

Alternatively, you may simply decide to use a professional voice mail greeting to explain the situation.

Reducing  Workload of Your Customer Service Department

 One of the big problems growing businesses have is they don’t have the staff to deal with customers in good time. Again, this can lead to complaints.

So, an option for all your locations is to use ring groups as part of your VoIP system. How does it work? It means that when a customer calls a number, they’re calling multiple phone lines. If someone is busy, then someone else can take the call instead.

Even work distribution across multiple office locations will lead to a better service for customers and a better work environment for your customer service team.

Present a Professional Face to Your Customers

It takes just seven seconds for a first impression to form. Therefore, professionalism is essential when considering whether your telecommunications system is suitable for your business.

One VoIP feature you can take advantage of is the auto attendant. The auto attendant is a professional method for directing customers to where they need to be. Cebod Telecom, a VoIP providers has a variety of default options or  also allow you to create a customized voice greeting. You have full control over this feature.

Why You Will Save Money Through VoIP

 The costs of a traditional telephone system spiral every time you open a new location. Laying down a phone line is expensive. The more you grow the more you pay.

VoIP phone service offers a scalable solution that can be used across multiple locations. It can even be connected to portable handsets, home phone lines, desktops phones in different locations so you can continue to take calls even if you’re out of the office. You can continue to use the same number as before.

Revolutionize Your Telephone System Today

 If you want to operate a streamlined telecommunications system across multiple offices without the hassle, VoIP phone service has you covered.

With 50 plus features you just can’t get through traditional telephone systems, you have full control over your business. Plus, you can maintain customer service standards and ensure that your employees have a more convenient system to use.

Have you looked into installing VoIP phone service yet?

Content Source: https://www.cebodtelecom.com/6-reasons-multiple-business-locations-voip/

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Cebod Telecom Vs. Bandwidth –Which is Better?

 Which is better — Cebod Telecom or Bandwidth? The review of multiple products to come across the best available Business Phone Systems should not be a highly complicated task. If you are looking for the best business telecom services, we can help you choose between the two service providers. We offer an in-depth guide into various specifications of the two service providers to help you make a well-informed decision for your business operations.

Cebod Telecom

Cebod Telecom serves to be a flexible, reliable, and cost-effective virtual phone system solution provider for business phone services. The services by Cebod Telecom are utilized by a number of businesses as well as industries including dental practice, real estate, healthcare, marketing, government, and tax office. The service range offered by Cebod Telecom is highly comprehensive and cloud-based for helping small businesses, startups, and even large-scale enterprises in boosting the overall productivity as well as business efficiency while reducing the communication costs as well.

Cebod Telecom Features

· Cloud-based business PBX

· IVR or Interactive Voice Response

· Time-based routing

· Sequential calling

· Call queue

· Call log

· Account management

· Call monitoring

· Call management

· VoIP SIP Trunking solution

When you go through the comprehensive glossary of Cebod Telecom, you will come across a myriad of bandwidth-related telecom terminology to help you out. You can go through the A-Z glossary section of the telecom provides offering insight into all that you need to about the modern telecom industry.

Bandwidth

Bandwidth is yet another telecom service provider to modern businesses with the help of advanced technologies –including, cloud-ready voice, emergency service connectivity, and messaging services that are tailor-made for businesses. The service provider runs on the software-based telephony services by following a modern approach, leveraging software solutions, APIs, advanced technologies. Bandwidth serves to be a high-end API platform provider owning its Tier 1 network for offering improved control, quality, and cost-effective rates.

In terms of the glossary available at Bandwidth, it is a comprehensive terminology featuring meanings of all the important terms related to the telecom industry. You can also get access to specialized terms and their meanings to help you out choose the best available telephone services from the service provider.

The Difference

When the two glossaries of Cebod Telecom and Bandwidth are compared, it is found that there are some terminologies that are missing out on the Bandwidth’s page. For instance, you can come across advanced terms like ACD, Analog Phone, B Channel, Broadband Voice Gateway, and so more.

As such, the glossary offered by Cebod Telecom serves to be a more detailed one with abundant terms to look out for. Irrespective of your business needs, you can take services from a reliable telecom service provider like Cebod Telecom to fulfill your requirements and the expectations of the end clients.

Content Source: https://cebodtelecom.medium.com/cebod-telecom-vs-bandwidth-which-is-better-e5c9a57256a1

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