Why Switching To VoIP Can Get You the Scalability You Need?

VoIP Phone Systems: Cutting the Cord and the Costs!In a business environment legacy communication systems are no longer able to meet the corporate objectives of enterprise-wide sharing of information. This is where VoIP phone systems come in to increase productivity, lower costs and respond to the customer’s demands for better and faster delivery.Reduced Operational CostsBefore VoIP took off, businesses used good old fashioned telephones that ran on a Public Switched Telephone Network or a PSTN. The network was costly to say the least, especially...

Read More

VoIP phone quick reference guide

 Shortcodes to use with your VoIP PhoneWith Cebod Telecom’s business phone system you can now access various system features by dialing Short Codes.The table below lists the default Short codes for you to use.Call Queue:Call ForwardIncoming calls in a queue to be responded by the next available agent.*51 – Join Call QueueDial * 51Enter Queue #of the queue to join on the prompt*52 – Leave Call QueueDial * 52Enter Queue # on the prompt*53 – Pickup Call Waiting in a QueueCall Forward allows you to forward your calls...

Read More

Tips to Help you Choose between Static and Dynamic IP

The term IP address refers to a series of numbers responsible for the internal communication between different devices.Though many businesses do not pay much attention to IP addresses while designing their internet strategy. But there is no denying the fact that they can play an extremely important role in ensuring effective communication in any modern-day organization.Based on your needs and preferences, selection of a dynamic or static IP address may significantly affect your business objectives and the type of technology that should be implemented...

Read More

How to Setup a Basic Business Phone Service

 When you are running a small business, you want to make sure you have a solid telecommunications system. Many companies opt for a VoIP business phone service plan because there are no extra wires or installation hassles. You can make your company appear larger and handle customers around the world with ease, and all that is necessary is any type of phone (be it landline or mobile device). In addition, this business phone service takes less than an hour to set up.Step One: Selecting a PlanThe first step in setting up VoIP for your business...

Read More

5 Benefits Your Dental Practice Management Software Must Come With

 Are you a dental expert?Have you ever heard about dental practice management tools?If not, chances are you still keep records in a cupboard, or your dental table is overflowing with a stockpile of files and folders.In that case, now is the time to transform your dental clinic, making it more organized with good dental practice management software.A dental practice management tool is a computer program that stores, organizes, and sustains a patient’s dental records. The software in your computer allows you to fetch patient’s information...

Read More

Beat the Competition by Choosing the Best Dental Phone System for Dental Office

 In today’s highly competitive market, every professional encounters several challenges specific to their nature of work. The scenario is no different for a dental office. However, by opting for the best phone system for dental office, it is possible to overcome many of these problem areas.Everyone understands the importance of communication in today’s business landscape. In case of a medical or dental practitioner, the phone system can be considered to be the nucleus of its operational process. The phone system of the office ensures the proper...

Read More

Useful Tips for Call Transfer

 Aside from being able to transfer calls with or without answering, you can also choose between warm and blind transferring. If you are transferring the call to other agents or other departments, this information can help you determine which will be best for each level of service and each department.If a call needs to be transferred to another department. This can be due to the customer needing a different level or service or the call needing to be routed to a different service. You can answer the call prior to picking up the call if you are...

Read More

5 Reasons to use Conference or Conference Bridge phone feature?

 Conferences should be quick and easy. With the right technology they are. Conference bridge feature is one of the best ways to connect with employees, vendors, customers, and anyone else you must make contact with to make sure your business runs smoothly. Being able to conduct conference calls with people anywhere in the world shouldn’t be hard.1. Conferencing without the wait:- You can elect to set up a conference any time that works for you. When you set up the conference, an automatic email will be sent out to those who are invited...

Read More

Can I Use My Existing Phone Number if I switch to VoIP?

Most of the offices tend to use the same phone number for many years. As a result, this phone number often becomes the identity their business. This is why most of the companies are not willing to abandon their old phone numbers while switching to VoIPFortunately, it is possible to continue using the same existing phone number while switching over to a VoIP phone service.The feature that allows users to retain their old phone number even after a change in service provider is called portability. What is Portability?The Federal Communications...

Read More

8 Most Common VoIP Problems and How to Solve Them on Your Own

 If you are here, chances are you’re an active VoIP user who is having some problems while making VoIP calls and is looking for hassle-free solutions.Whether dropped connection during important discussions, low-quality audio, or any other issue that makes it impossible to complete the conversation, this guide will help you solve all of them on your own.In this guide, we are going to breakdown the 8 most common VoIP problems and their solutions to help you find peace of mind as fast as possible.Let’s get to work!1. Dropped ConnectionsWe’ve...

Read More

What is Patient Appointment Reminder Software?

 Do you know what one of the biggest unnecessary expenses is for any dental practice? Missed appointments and no-shows cost your business thousands of dollars every year. If you can improve those numbers even a little bit, you’ll be able to make a big difference to your business. Patient appointment reminders software have been shown to reduce no-show numbers dramatically. And there’s software to make this an automatic process.How Software Reminds Patients of their AppointmentsThe latest software can remind patients of their appointments in...

Read More

Choose the Right VOIP Phone System Provider for Your Business

Technological advances have made it necessary for all businesses to update their way of doing business. The era of mass digital marketing has risen and business tools like Voice over Internet Protocol (VoIP) may make it easier for you to do business with your clients. Here are some of the advantages you can add to your business by looking into VoIP Phone System Providers.Increased Mobility Within Your CompanyVoIP Phone System Providers help with making your entire team mobile. If you’re finding that you and other members of your team are constantly...

Read More